GTC

Legal document

Terms and
Conditions

Effective from 1 May 2026 · MatchdayBook

01

Service Provider details

NameFördősné Dr. Kardos Erzsébet
Brand nameMatchdayBook
Registered seat9721 Gencsapáti, Vízköz utca 3., Hungary
Tax number91850876-1-38
Registration number62005973
E-mailinfo@matchdaybook.com

The Service Provider operates as a sole trader (private entrepreneur) in accordance with Act CXV of 2009 on Private Entrepreneurs and Sole Proprietorships.

Hosting provider: Shopify Inc. · 150 Elgin St, Suite 800, Ottawa, ON, K2P 1L4, Canada · support@shopify.com · shopify.com

02

General provisions

These Terms and Conditions (the "Terms") apply to purchases made through the MatchdayBook online store. The Terms cover every commercial transaction concluded through the Webshop between the Service Provider and the Customer.

MatchdayBook sells personalized, one-of-a-kind, print-on-demand products (manufactured on demand). Every book is produced based on the data provided by the customer, the uploaded images, and a unique cover generated by artificial intelligence, exclusively for the customer.

By placing an order in the Webshop, the Customer accepts the provisions of these Terms.

  • Act V of 2013 – the Civil Code (Ptk.)
  • Act CVIII of 2011 – on electronic commerce
  • Government Decree 45/2014 (II. 26.) – on the detailed rules of contracts between consumers and businesses
  • Act CXII of 2011 – on informational self-determination
  • EU Regulation 2016/679 (GDPR)
03

About the product

MatchdayBook is a personalized, premium-quality, hardcover football memory book, produced exclusively based on the data and images provided by the customer. The available editions are:

  • 2025/26 Season MatchdayBook – A4 size, 24/32/40 pages
  • Club Transfer MatchdayBook – A4 size, 24/32/40 pages
  • The Legend / Career MatchdayBook – A4 size, 24/32/40 pages
  • Pre-MatchdayBook – A5 size, motivational book

The unique AI-generated cover is created by artificial intelligence based on the image uploaded by the Customer. No two MatchdayBooks are alike. The Customer may request a regeneration up to 3 times if not satisfied with the result.

Production and delivery of the books takes 5–10 business days.

04

Ordering process

1
Generating the custom coverThe Customer uploads the desired image and provides the personal details (shirt number, nickname, team name, period), and the AI generates the unique front and back cover.
2
Designing the inner pagesThe Customer adds the best photos from their gallery along with custom texts and messages.
3
Preview and placing the orderThe Customer reviews the full preview of the finished book, then finalizes and pays for the order.

The contract is concluded when the Service Provider confirms the order by e-mail.

Important

The Customer is obliged to provide true and accurate data. The Service Provider accepts no liability for quality problems arising from incorrect or incomplete data (e.g. wrong shirt number, wrong name).

05

Prices and payment

The prices displayed in the Webshop are stated in the currency of the relevant market (HUF / EUR). The Service Provider has opted for personal tax exemption ("alanyi adómentesség"), and therefore the product prices do not include VAT.

MatchdayBook can be ordered by advance payment only. The order is processed and put into production only after the full payment amount has been received.

  • Card payment (Visa, Mastercard)
  • Apple Pay
  • Google Pay
  • Klarna and other payment methods currently available in the Webshop
06

Shipping and delivery

MatchdayBook is available with home delivery only; personal pickup is not possible. The Service Provider ships throughout Europe.

Expected delivery time: 5–10 business days from the confirmation of the order. The delivery time includes the production time, as every book is made individually.

The Customer is obliged to check the integrity of the package upon receipt. In the event of damaged packaging, the Customer is entitled to refuse acceptance and have it recorded in a report by the courier.

07

Right of withdrawal – custom product

⚠ Please read carefully

MatchdayBook is a custom, personalized product. Pursuant to Section 29(1)(c) of Government Decree 45/2014 (II. 26.), the consumer is NOT entitled to the 14-day right of withdrawal without justification, as the product is made to custom specifications, expressly for the Customer.

This means that, once the order has been finalized and paid for, it cannot be cancelled or modified, unless the issue results from the Service Provider's own fault.

08

Defective product, complaints, warranty

If the book arrives damaged, has a printing defect, or does not meet the expected premium quality, the Service Provider provides one of the following remedies:

  • Free reprint and reshipping
  • Full or partial refund

Complaints must be reported within 72 hours of receipt to info@matchdaybook.com, accompanied by photographic documentation.

The book never needs to be returned. The complaint will be assessed within 3 business days of being reported.

Important

The warranty does not cover quality complaints resulting from data entered incorrectly by the Customer (e.g. mistyped shirt number, wrong nickname, wrong year). Before placing the order, please check the data in the preview.

09

Copyright and uploaded content

The design elements, logos, and graphic appearance of MatchdayBook are the intellectual property of the Service Provider. Their use, copying, or distribution without permission is prohibited.

With regard to the images and texts uploaded by the Customer, the Customer represents and warrants that:

  • the Customer holds the right of disposal over the uploaded images and content
  • the uploaded content does not infringe the copyright or personality rights of any third party
  • the uploaded content does not contain any unlawful or otherwise illegal material

The Service Provider uses the uploaded images solely to create the book and does not transfer them to any third party, except to the extent necessary for production.

10

Data processing

Data Controller: Fördősné Dr. Kardos Erzsébet · 9721 Gencsapáti, Vízköz utca 3., Hungary · info@matchdaybook.com

  • Name, address, e-mail, phone number – order fulfilment, shipping, invoicing
  • Uploaded images, shirt number, nickname, team name – creating the custom product
  • Order data – performance of contractual obligations
  • IP address, browsing data – operation and security of the Webshop

Invoicing data is retained for 8 years pursuant to the Accounting Act. Other data is processed for 5 years from the termination of the contractual relationship.

The Customer is entitled to access, rectify, or request the erasure of their data. Requests may be sent to info@matchdaybook.com.

11

Complaint handling

The Customer may submit a complaint to info@matchdaybook.com. The Service Provider responds to complaints in writing within 30 days.

If the Customer is not satisfied with the Service Provider's complaint handling, the Customer may turn to the Conciliation Board (Békéltető Testület) competent for their place of residence.

Name of the bodyConciliation Board of the Vas County Chamber of Commerce and Industry
Address9700 Szombathely, Honvéd tér 2., Hungary
Phone+36 94 312 356
E-mailvmkik@vmkik.hu

EU online dispute resolution platform: ec.europa.eu/consumers/odr

12

Other provisions

The Service Provider accepts no liability for the temporary unavailability of the Webshop, for defective products resulting from incorrect data provided by the Customer, or for delays resulting from force majeure events.

The Service Provider reserves the right to amend these Terms unilaterally. Any amendment takes effect upon publication in the Webshop. Orders already placed are governed by the Terms in force at the time the order was placed.

These Terms are governed by Hungarian law. In the event of a legal dispute, the jurisdiction of the Hungarian courts applies.

These Terms enter into force on 1 May 2026 and remain valid until revoked.