The Service Provider operates as a sole trader under Act CXV of 2009 on sole traders and sole-trader companies.

Hosting provider: Shopify Inc. · 150 Elgin St, Suite 800, Ottawa, ON, K2P 1L4, Canada · shopify.com

These Terms and Conditions govern all purchases made through the MatchdayBook online store. They apply to every commercial transaction concluded between the Service Provider and the Customer via the store.

MatchdayBook sells personalised, made-to-order print-on-demand products. Each book is produced exclusively for the ordering customer based on the data, photos, and AI-generated cover they provide. No two MatchdayBooks are alike.

By placing an order, the Customer accepts these Terms and Conditions in full.

• Act V of 2013 – Civil Code of Hungary
• Act CVIII of 2011 – Electronic Commerce Act
• Government Decree 45/2014. (II. 26.) – Consumer contracts
• Act CXII of 2011 – Right to informational self-determination
• EU Regulation 2016/679 (GDPR)

MatchdayBook is a premium, personalised hardcover football memory book produced exclusively from the customer's own photos and data. Available editions:

• 2025/26 Season MatchdayBook – A4, 24/32/40 pages
• Club Transfer MatchdayBook – A4, 24/32/40 pages
• The Legend / Career MatchdayBook – A4, 24/32/40 pages
• Pre-MatchdayBook – A5, motivational edition

The unique AI-generated cover is created by our system based on the photo uploaded by the Customer. The Customer may request up to 3 regenerations if they are not satisfied with the result.

Production and delivery takes 5–10 business days.

The contract is formed when the Service Provider sends an order confirmation by email.

All prices shown in the store are in the currency of the relevant market (HUF / EUR / GBP). The Service Provider holds VAT-exempt status in Hungary; prices do not include VAT unless otherwise stated.

MatchdayBook orders are prepayment only. An order enters production only after full payment has been received.

• Credit & debit card (Visa, Mastercard)
• Apple Pay
• Google Pay
• Klarna and other payment methods available at checkout

MatchdayBook ships worldwide by tracked courier. Collection in person is not available.

Estimated delivery from order confirmation:

• United Kingdom – 3–5 business days
• Western Europe – 5–7 business days
• Eastern Europe & USA – 6–8 business days
• Rest of world – 8–10 business days

All timeframes include production. Because every book is made to order, production cannot be separated from the delivery estimate.

The Customer must inspect the parcel upon receipt. If the packaging is visibly damaged, the Customer is entitled to refuse delivery and request a carrier report.

Once an order is confirmed and paid, it cannot be cancelled or modified — unless the issue is caused by the Service Provider's error.

If your book arrives damaged, misprinted, or below the expected premium quality standard, the Service Provider will offer one of the following remedies:

• Free reprint and redelivery
• Full or partial refund

Claims must be submitted within 72 hours of delivery to info@matchdaybook.com, with photographic evidence. The book does not need to be returned. Claims are reviewed within 3 business days.

All design elements, logos, and visual identity of MatchdayBook are the intellectual property of the Service Provider. Unauthorised use, reproduction, or distribution is prohibited.

By uploading photos and content, the Customer confirms and warrants that:

• they hold the rights to all uploaded photos and content
• the uploaded content does not infringe any third party's copyright or personal rights
• the uploaded content does not contain unlawful material

Uploaded photos are used solely for producing the ordered book and are not shared with third parties beyond what is necessary for fulfilment.

Data controller: Fördősné Dr. Kardos Erzsébet · 9721 Gencsapáti, Vízköz utca 3., Hungary · info@matchdaybook.com

Personal data collected and the purpose of processing:

• Name, address, email, phone – order fulfilment, shipping, invoicing
• Uploaded photos, squad number, name, club – production of the personalised product
• Order data – performance of contractual obligations
• IP address, browsing data – store operation and security

Invoicing data is retained for 8 years in accordance with accounting law. All other data is retained for 5 years from the end of the contractual relationship.

The Customer has the right to access, correct, or request deletion of their data. Requests may be sent to info@matchdaybook.com.

Full privacy policy available at matchdaybook.com/privacy-policy

Complaints can be submitted to info@matchdaybook.com. The Service Provider will respond in writing within 30 days.

If the Customer is not satisfied with the outcome, they may refer the matter to the competent conciliation body in Hungary:

EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr

The Service Provider accepts no liability for temporary unavailability of the store, for defective products caused by incorrect data provided by the Customer, or for delays caused by force majeure events.

The Service Provider reserves the right to amend these Terms and Conditions unilaterally. Amendments take effect upon publication on the store. Orders already placed are governed by the Terms and Conditions in force at the time of the order.

These Terms and Conditions are governed by Hungarian law. In the event of a dispute, the courts of Hungary have jurisdiction.

These Terms and Conditions take effect on 1 May 2026 and remain valid until further notice.